Tailored training for your Argility digital transformation solutions
It’s all very well having the right systems and solutions so that your company can transform to meet the challenges of the modern omni-channel customer experience. However, that’s only half the story.
Complete transformation success requires that all your resources are aligned with this new customer experience, and with your digital solutions. This includes your most important resources: your people.
Everyone in your company needs to adopt the new ways of thinking and working that digital transformation and on-demand customer-centricity requires.
To ensure the successful adoption of these new strategies and solutions, training for all users is a vital requirement.
Argility approaches each situation fully mindful that the success of any implementation depends on the people involved. They need to completely understand the reasons for the implementation, what is required of them, how it will benefit the customer themselves and the company, and how to use it.
Argility offers a full training solution which includes training on the systems as well as skills training for back office and customer-facing staff.
Training is provided from classroom style, one-on-one, or remotely, using online, off-line and mobile courses.
We use a variety of delivery methods in our training. We can come to your premises, host training sessions, and provide remote online training.
We not only train your employees on how to use the systems we implement, we also train them to think and act strategically.
We don’t merely provide standardised training – we tailor it to the needs of your company and its employees.
All our training material is provided in mobile format, so that employees always have reference material with them.
By thoroughly understanding why and how to use the systems we implement, your employees are able to use them optimally.
We back up our training programmes by placing our experts at your disposal should your employees need further support.