Retailers are forced to revisit their strategies to ensure that they are cognitive of all factors that will affect profitability including: economic downturn, consolidation in the marketplace, declining market share, skilled-labour shortage and changing consumer shopping patterns. In order to enhance patient-care, build customer loyalty and maximize staff productivity, retailers need to invest in cutting-edge technology that will enable them to consolidate existing assets and drive growth. All of this must be attained while still maintaining a quality customer shopping experience.
Argility has been proactively working with retailers in addressing major challenges faced by the pharmaceutical and drug store industry including:
- Improved workflow for the pharmacy process.
- Efficient management of pharmacy & retail operations.
- Provide improved continuous patient care and records, including referrals, counselling notes and prescription follow-up.
- Improved inventory management and staff productivity.
- Expand service offerings to include food, general merchandise, photo processing.
- Reduce shrinkage and dispensing errors.
- Move customers rapidly through the checkout process.
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