UCapture makes customer onboarding, market surveys and other data capturing simple. Put the power into your customers’ hands to streamline customer information capture processes and increase data accuracy in your systems and analytics.
With UCapture, customers have the ability to confirm their personal information, pin their home location on a Google map and ensure validated entry of their identity numbers, all on their own devices
Dynamic Information Forms
Quickly and easily create and amend data information
templates, like customer information, delivery address
information, customer satisfaction surveys, and many
Choose from an extensive list of predefined fields of
commonly used formats with automatic built-in data
validation, such as address validation against Google
maps, ID format requirements, radio buttons for use in
customer satisfaction/measurement criteria, etc.
COVID Safe Information Capture
Easily keep to social distancing regulations.
Remove challenges on understanding,
impacted by wearing masks. Limit the
unnecessary touching and sharing of writing
instruments such as pens and pencils.
Customers can now capture the required
information on their own devices, correctly in
a touchless and COVID-19 safe way.
10x Your Customer Service
Build greater efficiency and improve service
delivery to customers by reducing the time spent
collecting required information in stores, and
ensuring that their data is clean and accurate.
Real-Time Information Transfer
Immediate transfer of information to the customer and back. A link is sent via SMS or email to the customer at the point of request.
Once information is captured by the customer, automatic updates back into UCapture, simplifies integration into your chosen software solution.
UCapture allows administrators to monitor and manage adoption. Integrated centralised dashboards show the number of requests sent, how many are active and how many reverted per information template.