MultiTRAX enables your business to plan, schedule and monitor your deliveries more effectively.
Each delivery trip is a promise fulfilled, an experience created and a profit made.
If you are looking to improve your driver and routing efficiencies, decrease your enquiry calls and create a connected customer delivery experience, then MultiTRAX is for you.
Optimise your last mile delivery ecosystem
Give your business complete control over your entire delivery ecosystem.
Plan each driver’s delivery, and send the route plans directly to their smartphones.
Monitor your drivers and vehicles on the move through your MultiTRAX dashboard – efficiently optimised for delivery speed and savings.
Intelligent delivery route planning software
Easily plan and manage multi-stop delivery routes and driver schedules to enhance delivery efficiency.
Simply drag-and-drop deliveries on a central calendar to easily create schedules per driver with auto-updates to the driver’s MultiTRAX mobile app – ensuring that your team immediately knows where to go.
Our dynamic routing ensures that your drivers use optimal routes and are always on track, saving your business time and money.
Address validation with geo-location tagging
Overcome challenges and improve delivery accuracy for incorrect and undocumented delivery address capture or incomplete formal rural area addresses, hampering service delivery to your customers.
MultiTRAX allows your customers to validate their address against Google maps and sends your drivers an accurate location pin identifying their physical location for a successful delivery.
Scan and load delivery documents with OCR tech
MultiTRAX utilises AI-powered Optical Character Recognition (OCR) technology that enables you to capture data more accurately and process data, faster.
OCR is a modern data capture solution that improves the productivity and accuracy of information captured, eliminating errors and mitigating the risks of manual capture errors common when manually capturing data.
Quickly scan invoices and delivery notes using OCR to extract information, like account numbers, customer name, mobile number, etc., and simply create the required MultiTRAX template for processing of successful customer deliveries.
Take customer experience to the next level
Enhance your customer service by sending pre-delivery notifications with estimatedarrival times, enabling your customers to track their delivery driver’s progress via a visualised route map with GPS tracking.
Safely allow your customers to accept and confirm delivery via their mobile devices.
Allow your customers to capture their experience in real-time with in-place quick customer satisfaction surveys at the time of delivery.
Dashboards, reports and data analytics
Use your MultiTRAX delivery data in our centralised management platform to gain a deeper understanding of your delivery efficiencies and customer satisfaction.
Get better insights and make smarter decisions with our business intelligence tools and analytics platform that turns your data into real-time, user-friendly interactive dashboards and reports.
Simple and easy integration
Whether you are looking for a standalone or integrated solution, MultiTRAX will cater to your business needs. Manage your inputs manually via Excel CSV or choose a seamless integration from and to your ERP, Warehouse Management Systems (WMS) and E-commerce solution.
Our cloud-based delivery management system allows all artefacts and data to be instantly available to your team. It automatically receives and securely stores proof of delivery confirmations, unsuccessful deliveries, and photographs of delivery sites taken.
Delivering orders daily is a complicated business. But it doesn’t have to be!
The dispatcher plans and schedules the requested customer deliveries on the MultiTRAX centralised management platform.
A detailed delivery schedule with optimised routing is shared with the driver via the MultiTRAX app on their smartphone.
A notification of delivery is sent to the customer via SMS. The delivery tracking process begins.
The driver reports the delivery status via their mobile app, at every destination point with live ETA tracking.
The driver confirms a successful delivery or flags a failed delivery, takes photos and captures the OTP/signature. The customer completes a satisfaction survey via an SMS link.
Track historical and current data to gain insight and make informed business decisions.
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Let MultiTRAX elevate your last mile delivery
We can help you move orders, move drivers, and move your business!
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Let’s connect and get you on track – with MultiTRAX
No – your customer will receive an SMS with a link. They simply click on the link to view a map with the delivery vehicle’s current location, on route to their destination.
To give your customers ease of mind, they will receive an SMS with links to the driver’s photo, the delivery vehicle and the vehicle registration number for driver verification.
Contactless Proof of Delivery is now possible. Your customer does not have to sign anything, keeping to health and safety regulations.
Yes, photos can be taken via the MultiTRAX app related to a delivery event, i.e., damaged goods, locked gate, signed delivery note, flat tyre, vehicle breakdown, etc. These images are automatically uploaded and can be accessed using the MultiTRAX Management Module.
MultiTRAX is a great way to track any staff who are on the road, either doing deliveries, site visits or responsible for providing services to customers.
Yes this is the power of digitalisation! The minute the driver confirms the delivery, it is automatically updated and marked as done on the Management Module. You don’t have to wait for the delivery note to be brought back to the business premises as proof of delivery.
No. MultiTRAX uses the power of geospatial pins linking customer addresses automatically to Google Maps plus tracking the driver’s location. Helps you to create optimal delivery routes for scheduling and driver use.
No, we will securely host the MultiTRAX solution for you. There’s no need for you to buy hardware or worry about huge upfront investment. Our Software as a Service approach helps you to have a delivery scheduling solution which scales as your business does. Starter pack for 5 drivers from ZAR 2750 per month.
