Through a central planning dashboard, maximise route and driver schedules to enhance your delivery planning efficiencies. Automatic updates to the driver’s MultiTRAX mobile application ensures that your team is always on track and using the optimal routes.
Give your business that customer experience edge by enabling your customers to track and monitor their deliveries real-time via sms, accept goods via their mobile device plus provide you with inplace satisfaction feedback.
Whether you are looking for a standalone or integrated solution, MultiTRAX will cater for your business needs. Manage inputs via Excel or choose seamless integrations into your ERP, Warehouse Management Systems (WMS) and E-commerce solutions.
If you are looking to improve your driver and routing efficiencies, limit your outgoing delivery calls and create a connected customer delivery experience, then MultiTRAX is for you.
Business schedules and plans customer delivery request
Business provides the driver with a detailed delivery schedule on their mobile phone
Customer notification of delivery and tracking of the delivery process begins
Driver uses the mobile app to report delivery status at every destination point and notifies the customer of ETA
Customer uses OTP to confirm delivery at the destination and completes satisfaction score
Business tracks historical and current deliveries with a dashboard
No – your customer will receive an SMS with a link. They simply click on the link to view a map with the delivery vehicle’s current location, on route to their destination.
No, we will securely host the MultiTRAX solution for you. There’s no need for you to buy hardware or worry about huge upfront investment. Our Software as a Service approach helps you to have a delivery scheduling solution which scales as your business does. Starter pack for 5 drivers from ZAR 3200 per month.