GENERAL TERMS AND CONDITIONS OF CONTRACT (SAAS SERVICES)

1. DEFINITIONS

In this Agreement, unless a contrary intention is clear, the terms below  (and cognate expressions thereof) shall bear their assigned meanings – 

1.1.Agreement” means the agreement between the Parties which  consists of these Terms, the Proposal, and all appendices thereto; 

1.2.Commencement Date” means the effective date indicated on the  associated Proposal, notwithstanding its Date of Signature; 

1.3.Confidential Information” means all information/data of any nature,  whether tangible, intangible, oral or in writing and in any format or medium, that is obtained or learned by, disclosed to or comes to the  knowledge of a Party (“Receiving Party”) by or from the other Party  (“Disclosing Party”) during the course or arising out of this Agreement  by whatever means, which by its nature or content should reasonably  be identifiable as confidential or proprietary to the Disclosing Party, or  which is disclosed in confidence (even if not marked as proprietary, confidential, or in similar fashion) including: information/data relating  to customers, Staff, business plans, business relationships, strategic  objectives, or constituting or contained in its information technology; and, IP proprietary to it and/or a third party in respect of which it has  rights of use/possession. The determination of whether information is  Confidential Information shall not be affected by it being protected by  common law or statute related to copyright, patent, trademarks or  otherwise. Confidential Information excludes information or data – 

1.3.1. in the public domain at the time of its disclosure to the Receiving  Party or which subsequently becomes part of the public domain by  publication or otherwise, other than by breach of an obligation of  confidentiality by the Receiving Party or any third party; 

1.3.2. received by the Receiving Party from another source other than by  breach of an obligation of confidentiality by the Receiving Party or  any third party; 

1.3.3. developed independently by the Receiving Party without reference to the Confidential Information; 

1.3.4. disclosed pursuant to a requirement by operation of law, regulation  or order of court or other administrative body, but then only to the  extent so disclosed and in the specific instance and under the specific  circumstances in which it is obliged to be disclosed, 

provided that a combination of features shall not fall within an  exclusion due to individual features being in the public domain; and  provided further that the Receiving Party shall bear the onus of  establishing that such information or data falls within an exclusion; 

1.4.Productive Use” means use of SaaS in a production environment  and/or live environment and/or for day-to-day use; 

1.5.Proposal” means a Argility document, regardless of the form or title  thereof, signed between the Parties regulating an engagement in  respect of the supply of an instance of Services to Client, which  incorporates the Proposal terms and conditions attached thereto, as  well as these Terms and which describes the Services and estimated  consideration payable by Client; 

1.6.Residuals” means ideas, concepts, know-how or techniques learned  or developed by a Party which do not infringe the other Party’s IP rights  or disclose Confidential Information in breach hereof; 

1.7.Service Level Default” means a failure to meet a Service Level; 

1.8.Specifications” means the specifications of SaaS and/or a Service, as  described in the associated Proposal

1.9.Terms” or “General Terms and Conditions” means these general terms and conditions of contract; 

1.10.Variation Order” means a variation order which records details of an  alteration or amendment to this Agreement; 

1.11.Warranty Period” means the 90 day period following the  Commencement Date, during which defects in a Service shall be  corrected at no further cost to Client.

2. INTERPRETATION

2.1.1. clause headings are for convenience and reference only and shall not  be used in the interpretation of nor modify nor amplify its terms; 

2.1.2. a reference to any law is to that law at the Date of Signature and as  amended or re-enacted from time to time; 

2.1.3. unless a contrary intention clearly appears, words importing: any one  gender include the other two; the singular include the plural and vice  versa; natural persons include legal entities and vice versa

2.1.4. a substantive provision conferring rights or imposing obligations in a  definition shall have effect as if it were a provision in the body hereof; 

2.1.5. references to days, months or years are Western Calendar  references; 

2.1.6. a prescribed number of days shall be reckoned exclusively of the first  and inclusively of the last day unless the last day is not a Business  Day, in which case the last day shall be the next succeeding Business  Day; 

2.1.7. defined expressions shall bear the same meanings in schedules  hereto which do not contain their own definitions; 

2.1.8. the use of expressions covering proceedings available in South  African law shall, if a Party is subject to the law of another  jurisdiction, be construed as including like proceedings under that  law; 

2.1.9. any term defined within the context of any particular clause shall,  unless otherwise determined by the context, bear the meaning  ascribed to it for all purposes in terms of this Agreement; 

2.1.10. expiration or termination shall not affect such provisions as expressly  provide for their continued operation thereafter or which of  necessity must continue in effect thereafter even if not expressly  provided for; 

2.1.11. the rule of construction that a contract shall be interpreted against  the party who drafted or prepared the contract, shall not apply; 

2.1.12. a reference to a Party shall be applicable also to and binding upon  that Party’s liquidator or trustee, should one be appointed; 

2.1.13. the words “include” and “in particular” (and cognate expressions)  shall be construed as examples or emphasis only and not as limiting  the generality of any preceding words; 

2.1.14. the words “other” and “otherwise” shall not be construed eiusdem  generis with any preceding words if a wider construction is possible. 

2.2. Notwithstanding anything to the contrary contained in any other  agreement between the Parties, these Terms shall apply to the  provision of the Services notwithstanding any conditions stipulated by  the Client, or referred to in any Proposal or other document provided  by Client in respect of the Services.

3. SAAS SERVICES

3.1. The Service Desk shall

3.1. The licence granted to Client in respect of the SaaS Services in terms of  this Agreement is a personal, non-exclusive, non-transferable, non sub-licensable licence to access and use SaaS for Client’s associated End  User’s internal business and data processing purposes, only, by Client’s  Staff to whom Client will give access to SaaS in the conduct of its  business. 

3.2. Client undertakes that it shall, for the duration of the SaaS Services,  update SaaS with such updates, upgrades and new releases for SaaS, if  any, as are released by Argility to the licensee community of SaaS  generally.  

3.3. Save as expressly permitted in terms of this Agreement, Client shall not  use the Argility Systems or SaaS for hosting, application service  provider, data processing, timesharing, facilities management,  outsourcing or bureau services for third parties unless Client enters into  a separate agreement and pays the associated fees to authorise such  use. 

3.4. Argility warrants that SaaS shall operate substantially in accordance  with its Documentation in all material respects when operated within  the Client Environment, during the Warranty Period. Should a defect  arise in SaaS during its Warranty Period, Client shall immediately notify 

Argility in writing identifying the defective SaaS module and describing  the defect. Argility shall at its option repair or replace the defect. 

3.5. Client irrevocably agrees that on termination of the SaaS Services for whatever reason Client and its End Users shall immediately cease all  use of SaaS and certify compliance herewith in writing by way of notice  from a director of Client. 

3.6. Client shall not in any way remove, bypass or de-activate (or attempt  to do so) any rights management controls in respect of SaaS. 

3.7. Client (and Client shall procure that its End Users) shall not, directly or  indirectly: circumvent or compromise (or attempt to circumvent or  compromise) the security on the Argility Systems; introduce  Destructive Elements into the Argility Systems and/or SaaS; conduct  itself in a manner contrary to any law or which would amount to a  criminal offence or which would give rise to civil liability, in its use of  the Argility Systems and/or SaaS; damage, misuse or abuse the Argility Systems and/or SaaS; or, interfere with Argility’s ability to provide, or  with the rights of others to use, the Argility Systems and/or SaaS. Client  indemnifies Argility against any damage or loss of any nature  whatsoever and howsoever incurred by Argility arising directly or  indirectly out of or in connection with Client’s (and its End Users’)  breach hereof. 

3.8. Argility and Client shall each be solely responsible for the security of,  access-control to and support and maintenance of, their respective  information technology systems used in relation to SaaS Services,  which support and maintenance shall be performed to the extent and  at the levels and frequency determined by Argility or Client,  respectively, in its reasonable discretion. Argility shall use reasonable  endeavours to schedule maintenance on the Argility Systems, after  normal business hours. 

3.9. The cost of all use and maintenance of the communication link shall be  for the account of Client. Client shall not make (nor permit) any changes  to the Link or to any part of Client’s information technology  environment, generally, which may directly or indirectly affect the  operation of the SaaS Services or Argility’s ability to perform SaaS  Services or any other Services, other than with the written consent of  Argility. 

3.10. Client acknowledges that any disruption to or interruption in the  services/facilities provided by any communications supplier, shall  result in a disruption to and interruption in the SaaS Services and no  Service Level Default shall be incurred in respect of any such disruption  or interruption. 

3.11. Client acknowledges that due to the nature of SaaS, Argility may  conduct maintenance, repair and improvement work from time to time  on the Argility Systems which may result in the provision of SaaS being  suspended from time to time. Client agrees that Argility shall have no  liability whatsoever to Client for any losses of any nature whatsoever  and howsoever incurred or arising therefrom.  

3.12. Client shall not use SaaS Services in respect of any unlawful or illegal  purposes and Client indemnifies Argility against any claim, demand or  action brought or made by any third party (including End Users) against  Argility arising out of or in connection therewith. 

3.13. Client shall not: reverse engineer, de-compile or disassemble the whole  or any part of the Argility Systems or SaaS; or, translate, adapt, vary,  modify or create any derivative work based on the whole or any part of  the Argility Systems and/or SaaS. 

3.14. On delivery of SaaS to Client (which includes activation by way of a  software key), Argility shall deliver any associated no-cost electronic  Documentation to Client. To the extent that Documentation expressly  permits Client to do so, Client may incorporate it (or extracts from it)  into works prepared for Client’s internal business operations provided  that Client includes all trademarks, copyright, ownership and  confidentiality notices as per the original. 

3.15. Argility is not responsible for any malfunction, non-performance or degradation of performance of Services directly or indirectly arising out  of any alteration or attachment to, or adjustment or modification of  Services or to the Client Environment made without Argility’s written  approval.

4. CLIENT’S OBLIGATIONS

4.1. Client shall at its cost and throughout the term of this Agreement  procure and maintain in good working condition and operation the Client Environment and all telecommunications links (including data)  necessary for Client’s use of the Services and shall provide Argility remote access to the Client Environment during normal working hours  and at other times reasonably requested by Argility, to enable Argility to perform its obligations. 

4.2. Client shall provide Argility access to the site during normal working  hours and at other times reasonably requested by Argility, to enable  Argility to perform its obligations. 

4.3. To facilitate Argility’s due performance of obligations dependent on  Client’s timely performance of its obligations, Client shall perform  obligations within the time period prescribed in this Agreement, or if  not prescribed, within 3 Business Days of Argility’s request. 

4.4. Client shall ensure that all IP used by Client in connection with the  Services or to which Argility is given access by Client, is duly and  properly licensed or authorised. Client indemnifies Argility against any  damage or loss of any nature whatsoever and howsoever incurred by  Argility arising directly or indirectly out of or in connection with any  claim, demand, charge, action, cause of action, or other proceeding  made or brought against Argility by any third party (including End  Users) in relation to unauthorised use of such IP. 

4.5. Client shall provide Argility the following in a timely manner: all Client  information, data, documentation and assistance reasonably required  for Argility to duly and properly perform the Services, including contact  with Client’s Staff who have access to it as part of their normal duties; and, all necessary assistance reasonably requested by Argility to permit 

Argility to properly perform its obligations in terms hereof. 

4.6. Client shall duly and properly maintain the Client Environment for the  proper performance of the Services. 

4.7. Client is responsible for compliance with and the giving of instructions  to Argility relating to all legal and regulatory requirements governing  Client’s business and operations. 

4.8. Client shall not – 

4.8.1. enter into any contract with any End User which is inconsistent with  the terms of this Agreement; 

4.8.2. negotiate or agree any terms or conditions with any End User in  relation to Services, beyond those or inconsistent with those  contained in this Agreement; 

4.8.3. be entitled to conclude, nor hold itself out to be authorised to  conclude, without Argility’s prior written consent and then only upon  such terms as Argility may stipulate, any contract with any person for  or on behalf of Argility or otherwise incur any liability on behalf of  Argility. 

4.9. Argility may refer Client to third party products or services during this  relationship. Client agrees that despite such references, the final  business decision to use third party products or services vests in  Client who assumes all associated risks and liabilities and indemnifies Argility against any damage or loss of any nature whatsoever and  howsoever incurred by Client arising directly or indirectly out of or in  connection with its acquisition or use of such products or services.

5. VARIATION ORDERS

5.1. Should a Party wish to amend this Agreement, that Party shall prepare  a Variation Order specifying: the Party’s name and contact details and  the Variation Order’s date; a description of the proposed amendment  and reasons therefor; and, by when the Variation Order should be  implemented, if so agreed. 

5.2. Argility shall allocate a number to each Variation Order and promptly  undertake an exercise, for Client’s account (charged for on a Time and  Materials basis unless otherwise agreed), to determine the impact  (including any knock-on effect) of the proposed amendment on: the  continued provision of the balance of the Parties’ obligations under the  Agreement; Services and resources, including Staff; and, the  consideration and Reimbursable Expenses. 

5.3. Argility shall incorporate the outcome of the impact assessment into  the Variation Order and present it to Client for consideration. No  Variation Order shall be of any force or effect until it is signed by duly  authorised representatives of both Parties. A Variation Order shall be  subject to the terms of this Agreement.

6. CONFIDENTIALITY

6.1. The Parties shall treat Confidential Information as strictly confidential. The Receiving Party shall not in any way use the Disclosing Party’s  Confidential Information for its own benefit or for the benefit of any  other person or for any purpose other than carrying out its obligations  in accordance with and upon the terms of this Agreement. 

6.2. The Receiving Party shall not disclose Confidential Information to any  person other than the Receiving Party’s Staff involved in carrying out  the Receiving Party’s obligations in terms of this Agreement and then on a need-to-know basis. Before revealing Confidential Information,  the Receiving Party shall procure that Staff are made aware of the  confidential nature thereof and that Staff have signed an undertaking  with like obligations of confidentiality. The Receiving Party shall  procure that Staff shall continue to comply with these obligations. 

6.3. The Receiving Party shall: initiate internal security procedures to  prevent unauthorised disclosure of Confidential Information; and, use  the same standard of care (which shall not be less than a reasonable  standard of care) in protecting the Disclosing Party’s Confidential  Information as it uses to protect its own confidential information. 

6.4. Should it be required to disclose Confidential Information pursuant to  clause 1.3.4, the Receiving Party shall: advise the Disclosing Party  thereof prior to disclosure, if possible; take steps to limit the extent of  the disclosure, if possible; afford the Disclosing Party an opportunity to  intervene in proceedings; and, comply with the Disclosing Party’s  requests as to the manner and terms of any such disclosure. 

6.5. On expiry or termination of this Agreement, the Receiving Party shall  destroy all related Confidential Information of the Disclosing Party received by the Receiving Party or in its possession, including notes (in  any media or format) which it may have prepared or may have obtained  as a result of the Confidential Information being made available to it,  and certify compliance with the foresaid in writing addressed by one of  its directors to the Disclosing Party. 

6.6. The Parties acknowledge and agree that for the purposes of §64(1) of  the Promotion of Access to Information Act, 2000, the Confidential  Information is provided in confidence by the Disclosing Party.

7. INTELLECTUAL PROPERTY

7.1. Neither Party shall acquire any rights, title or interest of any kind in any  IP owned by the other Party. All IP owned by a Party and all  modifications made by it to that IP, shall at all times remain that Party’s  sole property. Unless expressly authorised in writing, neither Party shall  have the right to use the other Party’s IP in any manner whatsoever. Neither Party is restricted from using any Residuals. 

7.2. Subject to clause 7.1, any IP rights in any media or format, which are  prepared, created or authored by Argility for Client (whether or not by  Argility alone or by Argility in conjunction with Client) in terms of this  Agreement shall belong exclusively and in totality to Argility and in this  regard Client hereby irrevocably and in perpetuity cedes, assigns and  makes over (with effect from inception in respect of future copyright,  as the case may be) its entire world-wide right, title and interest in and  to any such IP rights to Argility and, further, hereby waives in favour of  Argility the full and complete right to claim authorship of and all rights  to object to any distortion, mutilation or other modification to any such  IP rights which would be prejudicial to its honour or reputation. Should  Argility request Client by written notice, from time to time, to sign any  documents or take any actions necessary for Argility to perfect its rights  of ownership over any such IP, Client agrees to do so within 5 Business  Days after date thereof.

8. WARRANTIES

8.1. Argility warrants that – 

8.1.1. Services shall be provided with due care and skill; 

8.1.2. it is entitled to grant the rights to Client as envisaged in this  Agreement. 

8.2. SaaS comprises, inter alia, the operation of software. Accordingly, and  notwithstanding anything to the contrary herein contained, Argility does not warrant that SaaS is completely error-free or that all errors  can be corrected completely, nor that SaaS shall meet Client’s  requirements other than as expressly provided for in this Agreement,  nor that SaaS shall operate in all combinations selected for use by client.

8.3. SaaS under warranty require ongoing support and the warranty  provided is not a substitute for support Services which may be  contracted for by Client separately. 

8.4. The warranties provided in this clause 8 shall not apply in respect of  defects due to or resulting from – 

8.4.1. Client failing to: maintain the Client Environment; or, update or  upgrade products in the Client Environment, as specified by Argility from time to time; 

8.4.2. Services not being operated in accordance with the environmental  specifications specified in their Documentation or Specifications or  by their manufacturer or licensor or by Argility from time to time; 

8.4.3. SaaS being configured or commissioned by anyone other than Argility or appropriately trained members of Client’s Staff; 

8.4.4. SaaS being used by persons who have not successfully completed the  appropriate training in their use or failure by Client (or its Staff) to  follow instructions for the proper use of SaaS; 

8.4.5. SaaS being altered, adjusted, modified, repaired or having products  attached to it, by anyone other than Argility; 

8.4.6. external factors including theft, vandalism, accidents, misuse,  negligence, Destructive Elements, Force Majeure or failure or  fluctuation of electrical power or air conditioning. 

8.5. Should Argility be required to provide services to Client as described in  clause 8.4, Argility shall provide such services ad hoc, charging on a  Time and Materials basis (unless otherwise agreed) and subject to the  availability of necessary Staff and resources, but otherwise mutatis  mutandis upon the terms of this Agreement. 

8.6. Save for warranties expressly provided in terms of this Agreement,  Argility disclaims, to the extent permissible by law, all warranties  express or implied (including fitness for a particular purpose and/or  merchantability) or arising by operation of law or otherwise, in respect  of SaaS provided and/or Services performed for Client.

9. LIMITATION OF LIABILITY

9.1. Under no circumstances whatsoever, including as a result of its  negligent acts or omissions or those of its servants, contractors, agents or other persons for whom it is liable in law, shall Argility’s or its  servants’ (in whose favour this is a stipulatio alteri) liability for any  damage or loss of any nature whatsoever and howsoever sustained by  Client, its End Users and their directors and servants (whether arising  under contract, delict or otherwise) in respect of any claim or series of  claims arising from the same cause of action, exceed an aggregate  maximum amount equivalent to the amount paid to Argility by Client  for the specific sub-category of Service which is the subject matter of  or directly related to the cause of action asserted, during the 60 day  period immediately preceding the date on which the cause of action  arose. Client hereby irrevocably indemnifies Argility accordingly. 

9.2. Under no circumstances whatsoever, including as a result of its  negligent acts or omissions or those of its servants, contractors, agents  or other persons for whom it is liable in law, shall Argility or its servants  (in whose favour this is a stipulatio alteri) be liable for any indirect,  extrinsic, special, penal, punitive, exemplary or consequential losses (of  any kind whatsoever or howsoever caused and whether arising under  contract, delict or otherwise and whether the loss was actually  foreseen or reasonably foreseeable) sustained by Client, its End Users  and their directors, servants and customers, including loss of profits,  revenue, use, information and/or contracts. Client hereby irrevocably  indemnifies Argility accordingly. 

9.3. Nothing herein shall limit a Party’s liability for: any breach of clause 6 or 7; death or bodily injury to a person; or, destruction, damage or loss  of real or tangible personal property of a person, caused by it.

10. BREACH

Should a Party breach a material term of this Agreement (other than one  which contains its own remedies or limits remedies in the event of a  breach thereof) and fail to remedy same within 30 days of receipt of  written notice requiring it to do so and warning that if it is not remedied the other Party may exercise its rights in terms hereof, then the other  Party shall be entitled without notice, in addition to any other available to it at law or herein (including an interdict), to cancel this  Agreement or claim specific performance of any obligation (whether or  not the due date thereof has arrived), in either event without prejudice to the other Party’s right to claim damages or losses. If the breach is not  capable of being remedied, it shall be deemed to have been remedied  (without prejudice to the other Party’s right to claim damages or losses)  provided that the Party in breach has caused it to cease within the period  aforesaid. 

11. EVENTS OF DEFAULT

Notwithstanding anything to the contrary herein contained, if a Party:  commits an act which is or would be an act of insolvency in terms of  Section 8 of the Insolvency Act, 1936 (if committed by a natural person); or, commences business rescue proceedings, is provisionally or finally  liquidated, is removed from the company register, takes steps for its  voluntary winding up, or, is placed in any similar or replacement regime  covered by South African insolvency law; or, compromises or attempts to  compromise or defer payment of any debt owing to its creditors generally  or to any class of its creditors; or, allows a judgment against it to remain  unsatisfied for 30 days, unless it takes steps to rescind or appeal the judgment within that period; or, disposes of all or a material portion of  its assets or undertaking or ceases (including if cessation seems likely) to  conduct its business; or, in any way encumbers or hypothecates a  material portion of its assets, then, the other Party shall be entitled, but  not obliged, to terminate this Agreement at any time upon written notice  to that effect.

12. FORCE MAJEURE

12.1. If vis major or force majeure or casus fortuitus (“Force Majeure”) cause  delays in or any failure of performance by a Party of any of its  obligations, the affected part of this Agreement shall be suspended for  the period during which the Force Majeure prevails, but if it affects a material part of the Agreement it shall be suspended for a maximum  period of 120 days after which any affected Party shall be entitled on  30 days’ written notice to cancel this Agreement. Written notice of a Force Majeure event stating its nature and date of commencement  shall be dispatched by the Party seeking to rely on it (on whom the onus  shall rest) as soon as reasonably possible after its commencement. Written notice of cessation of a Force Majeure event shall be given by  the Party who relied on it, within 5 days after such cessation. The Party  whose performance is interrupted by Force Majeure shall be entitled  to extend the period of this Agreement by a period equal to the time  that its performance is so prevented. 12.2. For the purposes hereof, vis major and force majeure include acts or  omissions of any government, government agency, provincial or local  or similar authority (but, where Client is an organ/body of state, specifically excluding Client’s acts or omissions which are not the  exercise of executive government powers), civil strife, riots, sabotage,  insurrection, acts of war or public enemy, illegal strikes, combination of  workmen, interruption of transport, lockouts, interruption of essential  services from public utilities (including electricity, water and sewerage),  prohibition of exports, inability on Argility’s part due to Force Majeure to obtain goods or services from its suppliers (including  telecommunications suppliers), rationing of supplies, flood, storm, fire  or any other circumstances (without limitation eiusdem generis) beyond the reasonable control of the Party claiming Force Majeure and  comprehended in the term Force Majeure.

13. DISPUTE RESOLUTION

13.1. Prior to initiating any other resolution process, the Parties shall attempt  to resolve disputes arising from this Agreement informally and in good  faith. Either Party may refer any dispute arising, to the Parties’ chief  executive officers by simultaneous written notice to them at the  Parties’ addresses in clause 14.1. For a period of up to 7 days, the  Parties’ chief executive officers (or their nominees) (“Executives”) shall  meet and attempt to resolve the dispute informally.  

13.2. If the Parties fail to resolve the dispute within that period it may be  submitted to arbitration, in accordance with the rules of the Arbitration  Foundation of Southern Africa by an arbitrator or arbitrators  nominated by it, on written demand by either Party. The place of the  arbitration shall be Sandton, Johannesburg. 

13.3. The provisions of this clause constitute an irrevocable consent by the Parties to any proceedings in terms hereof and neither Party shall be entitled to withdraw therefrom or claim at any such proceedings that it is not bound by such provisions.

13.4. This clause shall not preclude either Party from obtaining interim relief on an urgent basis from a court of competent jurisdiction pending the decision of the arbitrator.

13.5. This clause 13 is severable from the rest of this Agreement and shall  remain in effect after termination of this Agreement for any reason.

14. DOMICILIUM CITANDI ET EXECUTANDI

14.1. The Parties choose as their domicilia citandi et executandi for all  purposes in terms of this Agreement, including court process, notices  or other documents or communications of whatever nature, their  respective addresses described on the Proposal. Any notice or  communication required or permitted to be given in terms of this  Agreement shall be valid and effective only if in writing. Either Party  may by notice change its physical address to another physical address  in the RSA, or its postal address or its fax number, which change shall  be effective on the 5th Business Day from deemed receipt of the notice  by the other Party. Unless the contrary is proved, a notice to a Party – 

14.1.1. delivered by hand to a responsible person during business hours at  its physical address, is deemed to be received on date of delivery; 

14.1.2. sent by prepaid registered post to its postal address (airmail if  appropriate), is deemed to be received on the 7th day after posting. 

14.2. Notwithstanding the aforegoing, a written notice or communication  actually received by a Party shall be an adequate written notice or  communication to it notwithstanding that it was not sent to or  delivered at its chosen domicilium citandi et executandi.

15. CESSION, ASSIGNMENT AND SUB-CONTRACTING

Client shall not cede, delegate, assign or in any other manner dispose of  any of its rights or obligations arising out of this Agreement without the  prior written approval of Argility. Argility may sub-contract its obligations  under this Agreement provided that such sub-contracting does not  change Argility’s obligations to Client. 

16. GOVERNING LAW AND JURISDICTION

16.1. This Agreement shall be governed by and interpreted in accordance  with the laws of the RSA and all disputes, actions and other matters  relating to his Agreement shall be determined in accordance with such  laws. The United Nations Convention on Contracts for the International  Sale of Goods is excluded. 

16.2. Subject to clause 13, the Parties agree that to the extent that any court  has jurisdiction over any matter arising out of or in connection with this  Agreement, such matter shall be brought in the South Gauteng High  Court of South Africa (or its successor) and they irrevocably submit to  the exclusive jurisdiction of such court.

17. GENERAL

17.1. Any illegal, invalid or unenforceable provision in this Agreement shall  be ineffective to the extent of its prohibition or unenforceability and be  treated pro non scripto and severed from the balance of this  Agreement, without invalidating the remaining provisions of this  Agreement. 

17.2. This Agreement constitutes the whole agreement between the Parties  relating to its subject matter and replaces, supersedes and cancels,  with effect from the Date of Signature, any other agreements (written  or oral) in force between the Parties relating to its subject matter. 

17.3. No amendment or consensual cancellation of this Agreement or any of  its provisions or terms or of any agreement or other document or  instrument issued or executed pursuant to or in terms hereof and no  settlement of any disputes arising out of this Agreement and no  extension of time, waiver or relaxation or suspension of any of the  provisions or terms of this Agreement or of any agreement or other  document or instrument issued pursuant to or in terms hereof shall be  binding unless recorded in writing and signed by the Parties (or in the  case of an extension of time, waiver or relaxation or suspension, signed  by the Party granting same). 

17.4. No terms or conditions contained in any proposal, quotation, delivery  note, invoice, statement or like documents between the Parties,  whether exchanged on or subsequent to the Date of Signature, and  whether signed by one or both of the Parties, shall in any way amend,  novate or supersede the terms and conditions contained in this  Agreement.

17.5. Client acknowledges that Argility in the normal course of carrying on its business, intercepts and monitors all usage of Argility’s e-mail, fax, Internet, phone and other forms of communication and the Argility Systems. Client hereby consents (and shall procure its Staff’s consent) to the interception and monitoring by Argility, for legal purposes, of any communication made by Client or its Staff using Argility’s e-mail, fax, Internet, phone or other forms of communication and the Argility Systems.

17.6. Neither Party shall, during or within 24 months after expiration or  termination of this Agreement, solicit for employment, directly or  indirectly, any person who was a member of the other Party’s Staff  during the term of this Agreement and who was directly involved with  any activity relating to this Agreement, without the prior written  consent of the other Party 

17.7. For the term of this Agreement and 6 months thereafter, neither Party  shall make or issue, directly or indirectly, any formal, informal, public  or private announcement, advertisement or statement in connection  with this Agreement or its negotiations without the prior written  consent of the other Party. This shall not apply in respect of any  announcement, advertisement or statement to the extent required by  law or published regulations of the JSE Limited applicable to corporate  bodies in general. 

17.8. Any extension of time or waiver or relaxation of any of the provisions  or terms of this Agreement or any agreement or other document or  instrument issued or executed pursuant to or in terms hereof, shall be  strictly construed as relating strictly to the matter in respect whereof it  was made or given, shall not operate as an estoppel against any Party  in respect of its rights in terms of this Agreement, and, shall not operate  so as to preclude such Party thereafter from exercising its rights strictly  in accordance with this Agreement. 

17.9. No failure or delay on the part of a Party in exercising any right, power  or privilege in terms of this Agreement shall operate as a waiver  thereof, nor shall any single or partial exercise of any right, power or  privilege preclude any other or further exercise thereof or the exercise  of any other right, power or privilege. 

17.10. The Parties’ relationship shall be governed by this Agreement. Nothing  herein shall be deemed to constitute any Party the partner or agent or  legal representative of the other. It is not the Parties’ intention to  create nor shall this Agreement be construed to create any commercial  or other partnership. Neither Party shall have any authority to act for  or assume any obligation or responsibility on behalf of the other Party  nor hold itself out as partner or agent of the other Party. 

17.11. Each Party shall bear and pay its own costs of or incidental to the  drafting, preparation and execution of this Agreement.